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Help Topics:

For Buyer:

How can I search suppliers/products at Pokyshop?

Go to www.pokyshop.com and type the product / company name in the search box, then press enter or click on the search icon OR in the search box, write the supplier / product name along with city / state name (e.g. white marble from Kishangarh or Birla Cement in Delhi) to find suppliers from particular cities / states.

From the search result page, you can also choose/enter the preferred city of product/supplier you wish to source from Search Box.

Tip: When you start typing characters of the product which you wish to search, Pokyshop suggests you various list of items from which you can choose your best possible product.


Where can I browse suppliers/products at Pokyshop?

You can browse suppliers/products by category from the top main menu. You will find the products in a very organized manner on pokyshop.


From search results, how can I contact the supplier?

When you search for a supplier/product at https://www.pokyshop.com, the result page appears with a list of suppliers with a ‘Send Enquiry’ button. You can click the button of the supplier and send your business enquiry directly to him.


How can I get a quick response from suppliers?

For taking a prompt response from suppliers, Click Here to submit your buy requirement.

Note: Describing your requirement in detail and correct contact information (e-mail & phone) will help suppliers respond to you at the earliest.


Can Pokyshop assist me if I am unable to search the right supplier?

Yes, Pokyshop can assist in searching the right suppliers for you in the following ways:


Does Pokyshop take responsibility for any fraudulent nature of suppliers?

No, Pokyshop is not involved whatsoever in the transactions that take place between a buyer and supplier. It only bridges the gap between the two by providing a platform for them to get in touch with each other. However, in case there is a complaint against a particular supplier, Pokyshop does conduct a proper check.


How much time does it take for the suppliers to reach the buyers?

The time taken is subject to the mode of communication. You can either connect with the suppliers via phone which just takes a matter of seconds, or you can drop down an email, the reply to which depends upon the supplier. The Pokyshop Mobile Application is another fast way of reaching out to suppliers wherein the app notifies the supplier as soon as you post your queries.


Does Pokyshop facilitate transactions with the suppliers at a personal level?

No, Pokyshop does not facilitate transactions at a personal level. It is just a matchmaking platform which connects the right buyer with the right supplier.


What if the supplier is not responding?

As Pokyshop is a central platform between buyers and suppliers, so if at all a supplier does not respond to you, we can always help you with more suppliers who deal in the same product line. You can then easily negotiate with the supplier and mature your deal.

The following can be the reasons for no response from the supplier:

  • The supplier hasn’t checked your email yet or he might have received your email in his spam box.
  • The supplier might have stopped doing business with the same product.
  • Suppliers inventory might be out of stock.
  • Export might be banned for the required product.

In case a buyer receives irrelevant suppliers he/she may contact BUYERS HELPDESK at buyershelp@pokyshop.com or call at +91-9929599580


What if I am unable to contact the supplier?

There can be numerous reasons for the same as mentioned below:

  • Supplier’s number has been changed.
  • Supplier’s mailbox is full.
  • The supplier may be unavailable due to any of his personal reasons.

In this case, you can always find other suppliers on our website who deal in the same product range.


What if the supplier fails to deliver the agreed product?

In spite of its rare occurrence, in case such a situation arises, we do take necessary actions after verifying all details of the complaint. Since we don’t guarantee the quality of the services offered by different suppliers registered with us, it is always advisable to contact a number of suppliers and then choose the best.


What if I am not getting relevant Suppliers?

You can contact BUYERS HELPDESK at buyershelp@pokyshop.com or call at +91-9929599580. .


Enquiry:

After you click "Enquiry & Submit" a Pokyshop Enquiry Confirmation will be sent to you by e-mail & SMS. Within 10 mins our product vendors will contact you & give you best quotations. You can also check the status of your Enquiry by logging into My Account Click on "Enquiry History" to review Enquiry status and to obtain a vendors details.


Quotations:

After you submit an enquiry, you will be communicated by top 3-4 product vendors within 10 min and you will get the different quotations from them so that you can compare the quotations and seal the deal.


Payments:

Our vendors accept Visa, MasterCard, American Express, PayPal, and Credit Cards, Paytm Wallet, UPI & Cash.


Book a professional:

You can book a home expert or pro in your location by simply go to the Book a Professional Menu and submit your requirement. Home Pro will contact you within 10 mins.


For Seller:

How can Pokyshop help in generating business?

Pokyshop generates more than 50 lac business enquiries every month. Sellers, from across India can benefit by opening a new business promotion channel for themselves. They can thus, connect with more buyers and increase their business.


How will buyers be able to find me on Pokyshop?

Relevant buyers can find you on Pokyshop platform, while they search for their product-requirement on our platform. They can connect with you via three methods:

  • Leave a buyer requirement
  • Send a direct enquiry to you
  • Call you via our virtual number service

How can I search for potential buyers on Pokyshop?

In order to search potential buyers, you can follow any of the two search options:

  • Go to pokyshop my accounts
  • Click on ‘Buy Leads‘.
  • You will be directed to ‘My Buy Lead Products’ page.
  • Select category from left panel in which you are interested.

  • Can Pokyshop help me in getting the right buyers?

    Pokyshop connects buyers with suppliers. We only provide a platform to buyers & suppliers to transform their needs into business. We do not participate in converting your business deals. However, if you still face any problems related to the business enquiry, you can always email us at buyleads@pokyshop.com or you may call us at 09929599586.


    How do I send quotations to buyers?

    In order to send quotations to buyers:

    • You can simply click on ‘Buy Leads Tab’
    • Select your product and purchase the buy lead
    • After purchasing the Buy Lead you will get the contact information of the buyer
    • Now send him a quotation via email. You can also call him on his number.

    You can also contact buyer through ‘Inbox’ after logging in to your Pokyshop account.


    How soon should I respond to buyers enquiries?

    Pokyshop is India’s largest online marketplace, helping over 10 Lakh suppliers to find potential leads. Keeping in mind the competition, it is recommended that you must respond to buyer enquiries as soon as possible to seal the business opportunity.


    How soon should I respond to buyers enquiries?

    Pokyshop is India’s largest online marketplace, helping over 10 Lakh suppliers to find potential leads. Keeping in mind the competition, it is recommended that you must respond to buyer enquiries as soon as possible to seal the business opportunity.


    Can Pokyshop help me in getting the right buyers?

    Pokyshop connects buyers with suppliers. We only provide a platform to buyers & suppliers to transform their needs into business. We do not participate in converting your business deals. However, if you still face any problems related to the business enquiry, you can always email us at buyleads@pokyshop.com or you may call us at 09929599580.


    How can I get a quick response from buyers?

    • Add a good resolution product image.
    • Add product name and description.
    • Always keep your contact information updated.

    Relevant keywords are the best way to get a quick response. Also, swift response to buyer enquiries will also maximize your chances to get a quick response. On the basis of first come, first serve; the earlier you respond to buyer enquiries, the earlier you get buyers’ response.


    How can I get on the top of search results?

    You can take our paid services to get a higher listing on Pokyshop. Our Industry Leader program helps you stay on the top and ahead of other suppliers.


    Can I find buyers from a specific city or state?

    Yes, you can simply find buyers from a specific city/state by writing the product name along with city/state name in the Buy Leads section (e.g. Sand Stone from Delhi or Solar panel in Delhi) and click on the search button.


    Does Pokyshop.com provide a shipping service?

    No, at present we are not providing logistic solutions to our users.


    Register as a Seller or Service professional on pokyshop by clicking Here.


    Our Work Stories:

    Pokyshop began with a home.

    When founders Avanish and Ravi designed their home, they started the way these projects often do: with a big stack of brochures and referrals for home professionals from people they knew. But when those heaps of torn out pages failed to make their dream an actuality, they felt lost. There had to be a better way.

    So they developed Pokyshop. A place to browse and save lovely home & home products photos. A place to find the right design, right product vendor and construction professionals. A place to connect with others who have been there too. Pokyshop started as a side project but has grown a fellowship of more than 4 lac homeowners, home design lovers and home improvement professionals—across the country and around the world.

    Whether you are starting an entire kitchen redesign or just looking for the perfect bedside table, the Pokyshop community of homeowners and professionals is here to help. And when you are ready to start your project, Pokyshop is the best way to get inspired, discover products and to find and collaborate with the perfect architect, designer or contractor.

    Pokyshop is now one of the leading nationwide online home improvement platforms. Taking home building and remodelling to another level of excellence, we at Pokyshop thrive to provide homeowners with an easy and reliable way to find and connect with trusted home improvement, home building, maintenance and repair professionals. We are giving a 360-degree solution to the construction industry in India. From Home Improvement service providers to the best quality products in any home/office construction.

    Breaking through the legacy and chasing future, we are digitizing and simplifying the complete home building process for a customer with absolute transparency. Pokyshop’s online platform guides users through an entire home making process, a variety of products to choose from and to hire from city’s best-experienced home building professionals. It also offers a great range of products for home/office interior and exterior like Granites/Stones/Marbles/Bricks/Home Improvement products.

    We did a case study and find that using pokyshop.com, a home project can slash its price by 22-34% and save time.

    In a legacy process of Homebuilding and construction, people tend to look for a contractor whose average fee is approximate $35-$45 /sq-ft including raw materials and labour cost with few terms and conditions signed. Some homeowners may opt to provide raw materials on their own in order to cut a price quoted by a contractor to around $15-20/sq-ft but this gives them an additional headache of buying raw materials which are reliable, long-lasting and of low cost plus an uncertainty of accuracy and authenticity always remains.

    Pokyshop at customers rescue could make this process much simpler, less expensive with 100% transparency from homeowners. From booking contractor matching your budget to finalizing quotes, from ordering raw materials available online to getting them delivered at your doorstep in 1 day, Pokyshop keeping authenticity and your pocket in mind, booms to make this process as simpler as possible for a customer without having to go anywhere. This cuts the commission which contractor might have earned plus saved immense time and money of a homeowner.

    For more click here

    Pokyshop Pro:

    Build Your Business with Pokyshop

    Build your online presence with a professional listing on pokyshop. It's easy to sign up and it's free! Get your business noticed today by over 50 lac active homeowners.


    Reach New Clients

    Pokyshop connects businesses with local homeowners who are serious about hiring the right home professionals for their projects & wanted to buy the home building products. 74% of Pokyshoppers plan to build, renovate or redecorate in the next two years.


    Work Smarter

    Pokyshop enables professionals to share ideas and collaborate with clients in the cloud. Pokyshop helps pros discover the latest products, stay up to date on trends and efficiently manage their web presence.


    Join 35K+ Pros on Pokyshop

    Pokyshop helps home building, renovation and design professionals build their brands, connect with homeowners, expand their professional networks, and move design management to the cloud.

    Sign up with pokyshop today click here

    Pokyshop Blog:

    Inside Pokyshop Tour: India!

    We have the community of design enthusiast who shares their experiences and advice to homeowners every day.

    Check out the latest updates from them on our blog.

    Click Here